Tradegood maintains a policy to meet internationally recognised standards of personal data privacy protection.
1. Personal Information
Collection of Information
Tradegood collects personal information from its members. The types of personal information we collect may include your email address, first and last name, work address, telephone number, interests and platform usage preferences. We may also collect financial information, including bank account and credit card information for processing transactions, which will not be kept or disclosed to any other third parties. We only collect personal information that we believe to be relevant to conduct our business. Your provision of personal information is voluntary.
Occasionally, we may also collect information about our supplier members’ facilities during document verification, onsite profile validation, video shooting, etc. Tradegood posts this information without modification onto the Site in a format that is supported by the supplier profiles.
Unique identifiers are collected from the Site to verify your identity.
From time to time, we may conduct online surveys to help us better understand and serve your needs. These surveys may ask you to provide certain personal information including contact information (i.e., e-mail address), and demographic information (i.e., location, age, or income level).
How Your Personal Information is Used
Tradegood, or third parties acting on its behalf, may use the information you have provided to us to process and respond to your questions, to provide, maintain, protect and improve the services we provide to you, to develop new products and services and to protect Tradegood and our users. We also use this information to offer you tailored content, including giving you more relevant search results.
If you provide us with your postal address and phone numbers online and consent to the use of this information for direct marketing purposes, you agree that you may receive periodic mailings from us with information on:
- Events and activities of Tradegood;
- Trade enquiries opportunities and feedback by Tradegood;
- The latest sourcing trends and market insights;
- Introduction of other Tradegood members;
- Products and services offered by Tradegood;
- Products and services offered by partners of Tradegood. For a full list of partners, please refer to http://www.tradegood.com/en/industry-relations.html; and
- Products and services offered by Intertek Group Plc and its affiliates and subsidiaries.
You may opt out of receiving any such periodic mailing at any time. If you do not wish to receive such mailings or phone calls, please let us know by contacting us at the address set out below in Section 8 – How to Contact Us.
If you have previously provided your consent, we may use data collected through your survey responses to send you information about our company. You can unsubscribe at any time by changing the relevant setting in your Tradegood account. If you ever have a problem with your subscription, or wish to be completely removed from our contact list (including snail mail) feel free to contact us at marketing@iTradegood.com. Alternatively, you may send us a written request at the address set out below in Section 8 – How to Contact Us.
You consent that personal data which has been submitted voluntarily by you to the Site may be disclosed to other affiliates of Intertek Group plc, whether based in Hong Kong or otherwise, where this is necessary to meet the purpose for which the visitor has submitted the information. By submitting personal data to the Site, the visitor is providing explicit consent to the transfer of such data for the fulfilment of their voluntary requests.
We collect and hold your email address in order to send information and services you have specifically requested. If you have previously provided your consent, we may also notify you of new developments, services, trainings, events and occasional recommendations for organisations that we feel offer services that you might find useful. This may be done either through automatically generated messages to you on the Tradegood Platform or mass mailing.
2. Non-Personal Information
Tradegood, or other third parties on its behalf, may collect and store certain non-personally identifiable information whenever you browse the Site or interact with it in accordance with the conditions below.
Our Cookies Policy
When you visit the Site, a cookie or tracking information may be placed on your computer. We use this data to help us improve our Site and our service offerings. You have the ability to accept or decline the cookies by modifying your browser settings. If you choose to not have your browser accept cookies from the Site and other Intertek Group plc websites, you may not be able to view all the text on the screen, or to experience a personalised visit, or to subscribe to certain service offerings on our Site.
IP Addresses and Other Non-Personal Information
We also collect anonymous visitor information about how you utilise our Site, such as IP addresses, browser types (such as Internet Explorer, Safari, Mozilla, etc.), referring pages and pages visited. We use this information (a) to perform anonymous statistical analysis of Web page traffic patterns, (b) to administer our Site and servers, and (c) to improve our services.
Device, log and location information may also be collected at our Site.
3. Information Sharing
We may share aggregated, non-personally identifiable information publicly and with our partners. For example, we may share information publicly to show trends about the general use of our services. In addition, we may share personal or non-personal information with third parties who assist us in providing services to you.
Unless otherwise agreed by Tradegood, your sign up to our membership service constitutes granting the right to use your name and your company’s name and logo in Tradegood online and/or printed marketing materials and/or in the Site, to disclose that you and your company are a client of Tradegood.
We do not sell or provide your personal information to any third party in exchange for any gain or non-monetary compensation. We release account and other personal information when we believe that such release is appropriate to comply with the law or to protect the rights, property, or safety of the Site, our users, our members or others. This includes exchanging information with other companies and organisations for fraud protection. We also, from time to time, provide our customer lists to other Intertek Group plc businesses who offer goods or services through direct mail that may be of value to our customers. The information provided includes: names, email addresses and genders.
We share information where legally required. Information collected on our Site is stored in whole or in part in Hong Kong, and may be subject to Hong Kong law.
You consent that if Tradegood is involved in a merger, acquisition or asset sale, Tradegood is entitled to transfer your personal information to the potential purchasers and/or their professional advisors.
4. Your Choices
Right of Data Access and Data Correction
If you would like details of the personal data which you have submitted to us through our Site, you have a right of access to and correction of such personal data. Please contact us at marketing@iTradegood.com, or send us a written request at the address set out below in Section 8 – How to Contact Us. .
Please note that we may charge for a request for access in accordance with applicable legal requirements.
Tradegood allows you to access, edit and update your company and your personal information. You may update or amend your details at any time by logging into your account.
Your Choices about Your Information
You may review, correct, or delete your company and your personal information at any time. Simply log into your account, go to your account profile, and make the necessary changes. We will retain logs, demographic and statistical information about you and keep an archival copy of your information for a period allowed by the Hong Kong Law. If your company and your personal information were previously accessed by others using the Site, we are unable to delete the information from their systems.
If you change your mind about receiving communications from Tradegood or other parties, you may change your preferences by logging into your account.
As noted above, you may also turn off cookies in your browser. This may affect your use of the site.
5. Links to Other Sites (Their Privacy Policies May Be Different)
Please be aware that Tradegood is not responsible for the privacy practices of other websites. We do not control the privacy policies, contents or links that appear on these sites. We encourage you to review the privacy policies of any third party sites or services before providing any of them with your personal information.
Tradegood understands that you care about how your personal information is used and/or shared with others. Tradegood values your trust and seeks to safeguard your personal information. Tradegood implements reasonable physical, administrative and technical safeguards to help us protect your personal information from unauthorised access, use and disclosure. Personal information collected by Tradegood through our Site is stored and maintained in a secure and controlled environment that is not accessible by the public. However, Tradegood shall take all commercially practicable steps to ensure that any information collected by Tradegood via the Site is safe and secure from third party interference. Tradegood’s employees are trained to handle data properly and observe confidentiality. Tradegood maintains a strict confidentiality policy on all information submitted by you.
However, please be aware that no data transmission over the Internet is 100% secure and any information disclosed online can potentially be collected and used by unauthorised persons.
8. How to Contact Us
If you have any questions or concerns about our Privacy Practices, you may contact us at marketing@iTradegood.com or write to us at:
Tradegood.com International Limited
11/F Garment Centre
576 Castle Peak Road
Kowloon, Hong Kong
or call us at: +852 2173 8888